Tag Archives: Obiee
BITeamwork API In Action – Calling Basic Interactions
BITeamwork is the only collaborative BI tool on the market today for Oracle BI. Many BITeamwork customer’s wish to leverage it’s JavaScript API to provide place-anywhere type of links on existing dashboards. For example, a sales dashboard would like to have a link inside of the page for launching the cell annotation editor. Or, a […]
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More BITeamwork Use Cases
Although there are so many areas in analytics where a company can leverage BITeamwork, I have put together a short list of use cases we see our existing customers using BITeamwork for assisting with their EPM or pure analytics processes and workflows. We think these will work within any Oracle BI and Oracle Hyperion customer’s […]
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Use OBIEE to Achieve Your GOOOALS!!! – A Presentation for GaOUG
Background
A few months before the start of the 2014 World Cup, Jon Mead, Rittman Mead’s CEO, asked me to come up with a way to showcase our strengths and skills while leveraging the excitement generated by the World Cup. With this in mind, my colleague Pete Tamisin and I decided to create our own game-tracking page for World Cup matches, similar to the ones you see on popular sports websites like ESPN and CBSSports, with one caveat: we would build the game-tracker inside an OBIEE dashboard.
Unfortunately, after several long nights and weekends, we weren’t able to come up with something we were satisfied with, but we learned tons along the way and kept a lot of the content we created for future use. That future use came several months later when we decided to create our own soccer match (“The Rittman Mead Cup”) and build a game-tracking dashboard that would support this match. We then had the pleasure to present our work in a few industry conferences, like the BI Forum in Atlanta and KScope in Hollywood, Florida.
GaOUG Tech Day
Recently I had the privilege of delivering that presentation one last time, at Georgia Oracle Users Group’s Tech Day 2016. With the right amount of silliness (yes, The Rittman Mead cup was played/acted by our own employees), this presentation allowed us to discuss with the audience our approach to designing a “sticky” application; meaning, an application that users and consumers will not only find useful, but also enjoyable, increasing the chances they will return to and use the application.
We live in an era where nice, fun, pretty applications are commonplace, and our audience expects the same from their business applications. Validating the numbers on the dashboard is no longer enough. We need to be able to present that data in an attractive, intuitive, and captivating way. So, throughout the presentation, I discussed with the audience the thoughtful approach we used when designing our game-tracking page. We focused mainly on the following topics: Serving Our Consumers; Making Life Easier for Our Designers, Modelers, and Analysts; and Promoting Process and Collaboration (the latter can be accomplished with our ChitChat application). Our job would have been a lot easier if ChitChat were available when we first put this presentation together….
Finally, you can find the slides for the presentation here. Please add your comments and questions below. There are usually multiple ways of accomplishing the same thing, so I’d be grateful to hear how you guys are creating “stickiness” with your users in your organizations.
Until the next time.
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ChitChat – Commentary Made Simple
Rittman Mead is excited to announce ChitChat, an innovative new communication tool for OBIEE.
Rittman Mead’s clients already receive the best Oracle Business Analytics and Data Integration consulting and training. Now, in a major expansion of our business capabilities, our clients can enjoy the benefits of our engineering team’s innovation and expertise.
As an innovator within the world of Oracle enterprise technologies, Rittman Mead sought to design a solution to the lack of commentary features within the business intelligence dashboard. After much work, our best and brightest software engineers developed ChitChat to transform the way you do BI.
ChitChat is a multi-tiered platform that creates a collaborative and dynamic environment for discussion. ChitChat enhances BI capabilities by bringing commenting and documentation functions into the dashboard, increasing ease-of-use and seamlessly integrating with current workflows.
Focus discussion with versatile commenting. Store critical information at the source. Enhance the BI experience. Seamlessly integrate.
Rely on Rittman Mead to get the most out of your business intelligence investments.
To learn more about ChitChat, or to request a demo, click here.
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The Importance of BI Commentary
Why is Commentary Important?
We communicate every day. Communication through text is especially abundant with the proliferation of new on-demand technologies. Have you gone through your emails today? Have you read the news, weather, or blogs (like this one)? Communication is the backbone to every interpersonal interaction. Without it, we are left guessing and assuming.
BI implementations are no exception when it comes to communication’s importance, and I would argue communication is a major component of every BI environment. The goal of any BI application is to discover and expose actionable information from data, but without collaboration, discovering insights becomes difficult. By allowing users to collaborate immediately in the BI application, new insights can be discovered quicker.
Any BI conversation should maintain its own dedicated communication channel, and the optimal place for these conversations is as close to the information-consumption phase as possible. By allowing users to collaborate in discussions over results at the same location as the data, users will be empowered to extract as much information as possible.
Unfortunately, commentary support is absent from OBIEE.
The Current OBIEE Communication Model
The lack of commentary support does not stop the community from developing their own methods or approaches to communicating within their BI environments. Right now, common approaches include purchasing pre-developed software, engineering custom solutions, or forcing the conversations into other channels.
Purchasing a commentary application or developing your own internal solutions expedites the user communication process. However, what about those who do not find a solution, and instead decide to use a “work-around” approach?
Choosing to ignore the missing functionality is the cheapest approach, initially, but may actually cost more in the long run. To engage in simple conversations, users are required to leave the BI dashboard, which adds time and difficulty to their daily processes. And reiterating the context of a conversation is both time consuming and error prone.
Additionally, which communication channel will the BI conversations invade? A dedicated communication channel, built specifically to easily display and relay the BI topics of interest, is the most efficient, and beneficial, solution.
How ChitChat Can Help
ChitChat provides a channel of communication directly within the BI environment, allowing users to engage in conversations as close to the data consumption phase as possible. Users will never be required to leave the BI application to engage in a conversation about the data, and they won’t need to reiterate the environment through screenshots or descriptions.
Recognizing the importance of separate channels of communication, ChitChat also easily allows each channel to maintain their respective scopes. For instance, a user may discover an error on a BI dashboard. Rather than simply identifying the error in the BI environment, the user can export the comment to Atlassian JIRA and create a ticket for the issue to be resolved, thus maintaining the appropriate scopes of both JIRA and ChitChat. Integrations allow existing channels of communication to maintain their respective importance, and appropriately restrict the scope of conversations.
ChitChat is placed in the most opportune location for BI commentary, while maintaining the correct scope of the conversation. Other approaches often ignore one of these two aspects of BI commentary, but both are required to efficiently support a community within a BI environment. The most effective solution is not one that simply solves the problem, or meets some of the criteria, but the solution that meets all of the requirements.
Commentary Made Simple
Conversation around a BI environment will always occur, regardless of the supporting infrastructure or difficulty in doing so. Rather than forcing users to spend time working around common obstacles or developing their own solutions, investing in an embedded application will save both time and money. These offerings will not only meet the basic requirements, but also ensure the best experience for users, and the most return on investment.
Providing users the exact features they need, where they need it, is one step in nurturing a healthy BI environment, and ChitChat is an excellent solution to meet these criteria.
To find out more about ChitChat, or to request a demo, click here!
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